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Neelu Jaswal

Birmingham, United Kingdom

Consultant

Specialises in Domiciliary Care Mock Inspections Supported Living Interim/Turnaround Management Registrations (CQC applications)

About the consultant

With over 30 years of operational leadership experience in Primary Care and Adult Social Care, I specialise in turnaround, CQC compliance, and quality improvement.
I have successfully supported services through audits, recovery plans, and CQC inspections, helping providers strengthen governance, improve standards, and deliver safe, person-centred care. I also offer expertise in governance, safeguarding, workforce development, and strategic planning, supported by a strong understanding of operational realities and system pressures.

As a Non-Clinical Partner and Director of a regulated care organisation, I understand the day-to-day challenges providers face — from staffing and safeguarding to financial sustainability and regulatory demands.

My consultancy approach is practical, collaborative, and supportive, working alongside managers and teams to build confidence and achieve lasting improvement.

I focus on creating realistic action plans, embedding good practice, and empowering teams to deliver consistent, high-quality care. Known for being calm, approachable, and outcome driven, I help providers regain stability and meet compliance goals with clarity and confidence and supporting them all the way through.

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