It gives a current view of how a home is doing today, rather than relying on CQC inspection reports that may be years out of date.
This is the problem most homes face. A CQC rating can stay in place long after a home has changed. Homes can improve their staffing, management, safety, routines, food and daily life, yet families searching for care still see an old report that does not show any of it. Homes are judged on history, not on the work they are doing now. OpenScore was created to solve this.
Every publicly registered care home already appears on OpenScore. That means almost all care homes in the UK. We encourage care homes to contact us, sign up for a premium listing and update your information so the score reflects what you deliver today. When information is accurate and current, OpenScore gives a fairer picture of your home. It shows improvement when it happens and gives families a clear sense of the standards you provide now.
The score is built from facts that matter to both families and inspectors.
This includes safety practices, staffing stability, food, activities, routines, cleanliness, and everyday life inside the home. OpenScore brings this information together and keeps it refreshed, so homes are not defined by a rating from several years ago.
For care homes, the benefit is simple. You finally have a way to show your current standards without waiting for another inspection. If your home has improved, OpenScore shows it. If you have invested in quality, stabilised your team or introduced new systems, OpenScore reflects that work quickly.
Families use OpenScore Map to compare homes in their chosen area and filter by the things that matter to them, such as price, type of care and practical needs. This means people who are actively looking for care see current information about your home at the exact point they are making decisions, leading to stronger and more relevant enquiries for your home.
Homes can also add the OpenScore widget to their own website. It shows the home’s current score and updates automatically. It builds trust and authority. Families get clear, up-to-date information without needing to search elsewhere,.
OpenScore is not a replacement for CQC inspections. It fills the long gap between them. It gives the public a clearer picture and gives homes a chance to be recognised for ongoing work and improvement. It reduces the impact of outdated reports and makes the system fairer for homes that have worked hard to raise standards.
- OpenScore gives care homes a fair chance to be seen for the work they do today.
- It reduces the impact of outdated reports and gives families a clearer understanding of current standards.
