About the consultant

I am a health and social care consultant and founder of Insight Quality Partners, with over 20 years experience across adult social care.

I specialise in quality, governance and regulatory compliance, combining strategic leadership with extensive hands on operational experience across residential care, supported living, domiciliary care, learning disability, autism and older people’s services.

My career spans from frontline support, registered management for 12 years, regional operations and director level leadership roles and national quality oversight, including Head of Quality for England at ivolve Care & Support. I have worked with large national providers, smaller organisations and start-ups and as a result, I'm able to adapt my support to their different challenges, resources and ambitions.

My achievements include leading a residential learning disability service, to CQC Outstanding in all five domains as RM and supported living services to an overall Outstanding, with Outstanding in four of five domains. I have also supported new service registrations, service turnarounds and the development of group wide governance and quality assurance frameworks.

My expertise includes audits and mock inspections, safeguarding, risk and incident management, policy development, improvement planning, operational performance and service development. I coach leaders and registered managers, deliver training and help teams translate regulatory expectations into practice.

I hold a Level 7 Postgraduate Diploma in Healthcare Leadership through the University of Manchester’s Elizabeth Garrett Anderson Programme, a degree in Social Policy, a Level 5 Diploma in Leadership for Health and Social Care and a Level 4 qualification in Positive Behaviour Support.

My approach is practical, collaborative and solution focused with the aim of strengthening leadership, embedding sustainable improvement and helping providers deliver safe, high quality care that improves people’s lives.